Tomoe Co., Ltd. (hereinafter referred to as "the Company") considers the appropriate protection and management of users' personal information on the website operated by the Company (hereinafter referred to as "the Site") to be an important responsibility and hereby establishes the following Privacy Policy.
1. Definition of Personal Information
"Personal information" as defined in this Privacy Policy refers to "information about an individual" as stipulated by the Personal Information Protection Act, meaning information that can identify a specific individual, such as name, address, telephone number, and email address.
2. Methods of Obtaining Personal Information
This site may collect personal information such as your name, company name, email address, and phone number when you contact us via the inquiry form or email.
This information will be obtained through proper and fair means, with the purpose of use clearly stated.
3. Purpose of Use of Personal Information
We will use the personal information we collect for the following purposes.
- To respond to and confirm inquiries, business discussions, requests for quotes, etc.
- For the purpose of providing information and sending materials regarding our products and services
- For the arrangement, shipment, and after-sales support of the products you ordered
- For analysis and marketing activities aimed at improving and enhancing the quality of our services
- To prepare for the upcoming online sales (e-commerce integration with Shopify, etc.)
If used for purposes other than these, it will be done only after obtaining the individual's prior consent.
4. Provision of Personal Information to Third Parties
We will not provide users' personal information to third parties except in the following cases.
- When the individual has given consent
- When disclosure is required by law
- When outsourcing necessary operations such as product shipping (in such cases, we will exercise appropriate management and supervision over the outsourcing partner)
5. Security Management of Personal Information
We implement appropriate security measures, including establishing internal regulations, restricting access, and adopting SSL communication, to prevent the leakage, loss, damage, falsification, and unauthorized access of personal information.
6. Cookies and Access Analytics Tools
This site may use cookies and access analysis tools (e.g., Google Analytics) to enhance convenience and analyze access patterns.
This collects anonymous traffic data, but does not include personally identifiable information.
You may also refuse data collection by disabling cookies.
Please refer to your browser's help section for configuration instructions.
7. Advertising Delivery and Marketing
This site may use Google Ads and other advertising networks in the future to disseminate information about our products and brands.
In such cases, we may use cookies and similar technologies to display advertisements based on your browsing history and other information.
These ad settings can be disabled from the Google Ads settings page and other locations.
8. Disclosure, Correction, and Deletion of Personal Information
If a user personally requests disclosure, correction, deletion, or suspension of use of their personal information held by our company, we will promptly respond in accordance with applicable laws and regulations.
9. Regarding External Links
We assume no responsibility whatsoever for any information, services, or other content provided on other websites accessed via links or banners from this site.
10. Changes to the Privacy Policy
This Privacy Policy may be amended without prior notice due to changes in laws, regulations, or other norms, or as a result of revisions to our company policies.
The revised policy shall take effect upon its posting on this site.
11. Contact Information
For inquiries regarding this policy, please contact the following office.
【Operating Company】
Tom Co., Ltd.
Representative: Tomomi Matsuo
Location: 375-1 Kameya-cho, Nakagyo-ku, Kyoto 604-8182
Email address:gen-kyoto@tomo-group.co.jp